HRO Train-the-Trainer: HRO Universal Skills

Add to Calendar HRO Train-the-Trainer: HRO Universal Skills 10/15/2024 9:00:00 AM 10/15/2024 3:00:00 PM America/Los_Angeles For More Details: https://uci.cloud-cme.com/course/courseoverview?EID=2495 Description: This is a five-part series, and learners will be able to implement the outlined skills and tools: Session 1: Universal Skills -Describe how high-reliability practices can drive safe, effective, compassionate care in the complex healthcare delivery environment. -Identify the three steps for culture change using a behavior-based model. -Explain the UCI Health Universal Skills and provide examples of how e... Orange, CA, Teleconference false MM/DD/YYYY


Date & Location
Tuesday, October 15, 2024, 9:00 AM - 3:00 PM PST, Orange, CA, Teleconference, Orange, CA

Target Audience
Specialties - Anesthesiology & Perioperative Care, Dermatology, Emergency Medicine, Family Medicine, Medicine, Neurological Surgery, Neurology, Obstetrics & Gynecology, Ophthalmology, Orthopaedic Surgery, Other, Otolaryngology - Head & Neck Surgery, Pathology & Laboratory Medicine, Pediatrics, Physical Medicine & Rehabilitation, Plastic Surgery, Psychiatry & Human Behavior, Radiation Oncology, Radiological Sciences, Surgery, Urology
Professions - Physician

Credits
AMA PRA Category 1 Credits™ (6.00 hours), Non-Physician Attendance (6.00 hours)

Overview
This is a five-part series, and learners will be able to implement the outlined skills and tools: Session 1: Universal Skills -Describe how high-reliability practices can drive safe, effective, compassionate care in the complex healthcare delivery environment. -Identify the three steps for culture change using a behavior-based model. -Explain the UCI Health Universal Skills and provide examples of how each are used to reduce human error and promote service-orientation. -Describe how consistent use of the Universal Skills improves teamwork and reduces power distance among individuals. -Start building personal work habits for each Universal Skill after practicing in small group activities. -Summarize the role of every employee in safety culture transformation. Session 2: Creating & Reinforcing High Reliability Expectations -Implement 5:1 feedback -Conduct 4C rounding as part of their operations Session 3: Positioning Safety as Core Value & Creating a Learning System -Safety & Reliability Messages -Promote a Speak Up Culture -Tiered Huddles -Daily Problem Solving -Scenario Based Learning Session 4: Fair & Just Accountability -Create a learning system protected by a just culture -Model and reinforce high reliability expectations through fair and just accountability Session 5: Cause Analysis in an HRO -Become practitioners of cause analysis -Understand the appropriateness of an Apparent Cause Analysis versus Root Cause Analysis -Understand their role in cause analysis

Objectives
At the conclusion of this activity, learners will be able to:

  1. Understand expectations and commitment as an HRO Trainer
  2. Understand who to contact for assistance
  3. Learn the HRO Universal Skills content to teach

Accreditation
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of University of California, Irvine School of Medicine and UCI Health. The University of California, Irvine School of Medicine is accredited by the ACCME to provide continuing medical education for physicians.


Additional Information

ADA Statement: In compliance with the Americans with Disabilities Act, we will make every reasonable effort to accommodate your request.  For any special requests, please contact the activity administrator before the meeting date.